FAQ's

 

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What information should I provide when emailing about new pet care?

In your email please include the following information:  

-Type of pet care you are seeking: (cat sitting, daily dog walks...)

-The names, breeds (we don't breed discriminate, we are just curious), and number of pets needing care

- Days of the week and time-frame of the day needed for walks

- Vacation dates

-Any other special information I need to know ahead of time about your pet(s). 

 

 

What areas do you service?

Fiddlesticks Country Club in Fort Myers, Florida mainly. 

Yes, there are extra fees for being outside of our service area and holidays!

 Please refer to additional services on our services page for information. Thank you!  

  

 

 

Why pay for professional pet care?

 

I care for each animal as if they were my own. Animals are my kids and my life. Every new client becomes a new part of my family.  I'm dependabe and you will know at the end of each day that your pets have received the best care possible.  A journal entry or text will be provided after I visit. I will leave you notes with the daily activities, along with any other information we feel should be expressed about the visit(s). If for any reason anything seems out of the ordinary or your pet is ill, you will be contacted immediately.

 

What are your Qualifications?

I am certified by PetTech in pet saver/pet cpr & first aid

I am CPR & First Aid certified by American Red Cross for humans as well

I am an avid hiker & backpacker with years of life experience. 

I am trained in giving basic medications and insulin shots 

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Are you Bonded & Insured?

Yes, through Pet Sitters International, they are the largest governing organization in the pet care industry.

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What is the best way to inquire about services and what is the process?

 

- Since I'm out in the field most of the time, Emailing me to start, with as much information as possible, about your pet care needs, is always very helpful. Then, I am able to respond to your requests in the early morning, late night and random hours of the day, since those are my  office hours.

 

- I am always happy to take your calls and discuss your needs as well, it just might take me a little longer to respond, due to my busy schedule.  Just please leave a detailed message with pet care needs, call back number, and email address, I will return your call as soon as possible and at an appropriate hour. 

 

- Next steps: 

  I will confirm if I am able to help out with your pet care needs. 

  Email you the New Client paperwork to fill out with pet(s) information

  Set up a meet & greet meeting date, collect filled out paperwork, and pick up keys. 

  Lastly, the best part... becoming part of the Trails and Tails Pet Care Family!